Customer Support Executive – Quality Department

1 - 2 Years

Ludhiana


Job Description

Responsibilities –

1 Answer calls professionally to provide information about products

2 Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

3 Follow up to ensure that appropriate actions were taken on customers' requests.

4 Refer unresolved customer grievances or special requests to designated departments for further investigation.

5 Answer questions about products or the company

6 Ask questions to understand customer requirements

7 Enter and update customer information in the database

8 Handle grievances to preserve the company’s reputation

9 Keep records of calls and sales and note useful information

Salary 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
Industry Manufacturing / Production / Quality
Work Experience 1 - 2 Years
Qualification Professional Degree

Key Skills

Calling Customer Service Customer Support Complaint Handling Communication Skills ms office Emailing

Company Profile

Company Name

winglnstaffingsolution@gamil.com

About Company FMGC
Contact Person Suchit Dhiraj
Address Dehradun, India
Mobile 9870899003
Email ID winglnstaffingsolution.1@gamil.com