Customer Support Executive – Quality Department

1 - 2 Years


Job Description

Responsibilities –

1 Answer calls professionally to provide information about products

2 Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

3 Follow up to ensure that appropriate actions were taken on customers' requests.

4 Refer unresolved customer grievances or special requests to designated departments for further investigation.

5 Answer questions about products or the company

6 Ask questions to understand customer requirements

7 Enter and update customer information in the database

8 Handle grievances to preserve the company’s reputation

9 Keep records of calls and sales and note useful information

Salary 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
Industry Manufacturing / Production / Quality
Work Experience 1 - 2 Years
Qualification Professional Degree

Key Skills

Calling Customer Service Customer Support Complaint Handling Communication Skills ms office Emailing

Company Profile

Company Name

About Company FMGC
Contact Person Suchit Dhiraj
Address Dehradun, India
Mobile 9870899003
Email ID